Legal notice

Shop name: For mail-order tea, search for deliciousness Ochanosato

Operating company: Ujichaen

Sales manager: TAKAOKA TATSUMA

Location: 3-3-5-67 Kotonoo-cho, Chuo-ku, Kobe City, Hyogo Prefecture 651-0094

Phone number: 078-221-7353

Email address: info@ujichaen.net

Homepage: https://ochanosato.net

Products handled: Tea leaves in general, sweets

Sales price: Please refer to each product page.

Necessary charges other than product price: Shipping fee
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* Free shipping for purchases of 11,000 yen (tax included) or more.

Consumption tax is included in all product prices (including tax).

Order method: online transaction via shopping cart

Payment deadline: Credit card payment: Immediate / PayPal: Immediate

Product delivery time: In-stock products will be shipped within 2-5 business days from the date of order. *We will contact you by e-mail when the product has been shipped, but if the delivery is busy, there may be cases where the delivery completion e-mail may be delayed or we may not be able to send it. Please understand.

About payment: For payment, you can use Shop Pay, Google Pay, Paypal, and various credit cards (VISA / Master Card / American Express / JCB).

About returns: If you wish to exchange or return an item, please check the notes below and contact us by phone or email within 5 days of receiving the item.
Please note that we may not be able to accept exchanges or returns after 6 days after the product arrives.
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