FAQ

What kind of products can I order other than "tea mail order"?
In addition to tea leaves such as Japanese tea (sencha, green tea, gyokuro), we also sell black tea, health tea, tea sweets, teapots, and tea utensils.
"How much is the shipping cost?
"Shipping" is up to 1,250 yen. In addition, it will be [free shipping] for purchases of 11,000 yen or more.
Is it possible to ship overseas?
I'm sorry. Currently, we do not accept overseas shipments.
Are there benefits for registering as friends on LINE?
We present "100 yen OFF coupon that can be used right now". We also deliver new product announcements and the latest sales and campaign information, so please take this opportunity.
I would like to see the actual product, but can I visit the store directly?
of course. Please come and visit us. Please check the "Company Profile" page for the store address.
Can I cancel an ordered product?
It may be possible if it is before shipping arrangements. Please contact us by phone.
TEL 078-221-7353 (10:00-19:00 weekdays only)